Child Safety Policy

At OneWise, protecting children and preventing any form of child sexual abuse and exploitation (CSAE) is a top priority. We maintain a zero-tolerance policy toward any content, behavior, or activity that involves or promotes the use of our products by minors, or promotes sexual exploitation or abuse of minors.

Our Commitment

We are fully committed to complying with all applicable child safety laws and regulations, and we actively cooperate with law enforcement agencies and relevant child protection organisations when necessary.

Our Standards Prohibit

  • The use of our product by minors
  • Any form of child sexual abuse or exploitation (CSAE)
  • Sharing, uploading, or distributing child sexual abuse material (CSAM)
  • Soliciting or attempting to engage with minors
  • Misrepresenting age or identity

Reporting Child Safety Concerns

If you encounter any behavior or content that may involve the exploitation or endangerment of a child, please report it immediately through our in-app reporting tools or by contacting our Child Safety team directly.

Child Safety Point of Contact

📧 contact@onewiseapp.com

Please use this email address to report any child safety concerns, CSAE-related incidents, or inquiries about our child protection policies. When emailing, please include "Child Safety" in the subject line to ensure your message receives immediate attention.

How We Respond

When we receive a report of potential child safety violations:

  • We immediately investigate all reports with the highest priority
  • We take swift action to remove any violating content or accounts
  • We cooperate fully with law enforcement agencies and child protection organizations
  • We maintain strict confidentiality while ensuring appropriate action is taken
  • We continuously review and improve our safety measures and reporting mechanisms

Important: If you believe a child is in immediate danger, please contact your local law enforcement agency immediately. Do not wait to report through our platform.

Additional Resources

For more information about how we protect users and maintain a safe platform, please review our Privacy Policy and Terms of Service.

If you have general questions or concerns, you can also contact us at contact@onewiseapp.com.

Sincerely,
The OneWise Team